RETURN POLICY:

Damaged/Defective Items & Incorrect Sizes:

If your purchase arrives damaged, is defective, or just does not fit, we will take it back and refund your full purchase.

Please contact our sales team to begin the return process.

All return inquires must be made 14 days after your purchase has been received. We accept returns for items that have not been worn, altered, washed, or damaged. When we receive your return, we will process a full refund for the price you paid for the merchandise.

A refund takes 3 to 5 business days to be credited back to your account.

Buyers Remorse:

We do not offer full refunds for buyer’s remorse. However, we want you to love your purchase, so if you are unhappy with your order, please contact our sales team directly, and we will address each customer’s request individually.

Return Address:

Please send your returns to:

DIAGRM
11025 Westlake Drive
Charlotte, NC 28273
United States

Returns must be shipped to this address via a recognized courier or postal authority. Any packages dropped off at this address will be refused by our warehouse and sent back to the return addressee.